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How we work

From the first conversation to working automations – clear steps, accounts registered in your name and no action without your approval.

Step by step

  1. Conversation and audit

    We find out what you do by hand and which systems you use. The first conversation is free.

  2. Proposal

    A package or a quote with a concrete list of work – the same list later becomes the sign-off document.

  3. 50% upfront

    Work starts once the advance is paid; the rest after sign-off.

  4. Setup

    Accounts are created in your name. Automations are switched on one at a time; the first weeks run in watch-only mode.

  5. Sign-off

    We sign off and hand over the access sheet: what is registered where, in whose name, and when fees are due.

  6. Care

    If you need it – monthly care: updates, backups, monitoring, small changes.

Principles

  • Accounts and the domain are registered in your name – you are the owner and administrator; Santaka is added as an editor you can remove.
  • Content is published and emails are sent only after you approve them.
  • Every automation has an action log and a STOP button on your phone.
  • The hardware (Raspberry Pi or Mac mini) or cloud server is in your name and stays with you; remote access only with your permission, revocable in one step.
  • Before email or document automations are switched on – a data processing agreement.
  • An access sheet: you always know what is registered where and when annual fees are due.

Payment

  • Setup: 50% upfront, the rest after sign-off.
  • Care: a monthly statement and invoice at the end of the month, payable within 14 days.
  • Minimum care term after setup – 3 months.

Let's talk

The first conversation is free: we find out what you still do by hand and suggest the right package.

Email info@santaka.co.uk

Or fill in the registration form – we will call you within 1 working day.